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Terms & Conditions

Patannapatola.com Terms & Condition of Use

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and user agreement for access or usage of www.Patannapatola.com website.



Terms of Use

Welcome to www.Patannapatola.com (hereinafter interchangeably referred to as "Patannapatola.com" or "Website"), the exclusive online store an initiative by M/s Xquizite handicraft.


Introduction:
a) www.Patannapatola.com is an Internet based e-commerce portal licensed to b) Use of the Website is offered to you conditioned on acceptance, without modification, of all the terms, conditions and notices contained in these Terms, as may be posted on the Website from time to time. Patannapatola.com at its sole discretion reserves the right not to accept a User from registering on the Website without assigning any reason thereof. Your use of a Patannapatola.com website www.Patannapatola.com (hereinafter referred to as "Patannapatola.com") and services and tools are governed by the following terms and conditions as applicable to the Patannapatola.com. If you transact on Patannapatola.com, you shall be subject to the policies that are applicable to the website for such transaction. By mere use of the website you shall be contracting with M/s Patannapatola.com. c/o Xquizite handicraft,10 , New Vidyavihar, Ramji Mandi Road, Ranip, Ahmedabad- 382480 Gujarat, India and these terms and conditions constitute your binding obligations. For the purpose of these terms of use, wherever the context so require 'You' shall mean any natural or legal person who has agreed to become a member of the Website by providing Registration Data while registering on the Website as Registered User using the computer systems of the Patannapatola.com. When you use any of the services provided by the Patannapatola.com, including but not limited to, (e.g., Customer Reviews), you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use. Patannapatola.com reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to check these Terms of Use periodically for changes. Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes. As long as you comply with these Terms of Use, Patannapatola.com grants you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Site.

ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS IN THIS AGREEMENT, SO PLEASE READ THIS AGREEMENT CAREFULLY BEFORE PROCEEDING

Please read the following terms and conditions ("Terms")very carefully as your use of the Website's services ("Services") is subject to your acceptance of, and compliance with, these Terms.

By subscribing to or using any of our Services you agree that you have read, understood and are bound by the Terms, regardless of how you subscribe to or use the Services. If you do not want to be bound by the Terms, you must not subscribe to or use our Services.
In these Terms, references to "you", "User", or "Member" shall mean the end user accessing the Website, and its contents, and using the Services offered through the Website, "Service Providers" mean independent third party service providers, and "we", "us" and "our" shall mean the Company



User Agreement

This User Agreement contains rules and regulations, policies and terms and conditions and agreement applicable to any person who may access or use Patannapatola.com, including any subdomains, webpages or extension of Patannapatola.com (Website) and you hereby agree and acknowledge to be bound by the terms of this User Agreement.
The use of Patannapatola.com and the services provided are subject to the rules and regulations, policies, notices, terms and conditions set forth in this User Agreement. For the purposes of this User Agreement, 'User' and wherever the context may require 'You' (or any variation thereof), shall mean any natural or legal person who has agreed to become a user of the Website by accessing or browsing the Website and/or has registered as a member of the Website by submitting identification information/ registration details using the computer system of this Website and Accepting the electronic record of the User Agreement and has obtained a unique username and a secret alpha-numerical key (password) for using the Website.

Amendment:

The Company reserves the right to change this Website and/or alter the terms and conditions of this User Agreement at any time and retains the right to deny access to anyone who the Company believes has violated the provisions of this User Agreement. You are advised that any amendment to the User Agreement or rules and policies incorporated herein by reference will only be notified on the Website on publicly accessible links and you agree by accessing, browsing or using this website that this constitutes sufficient notice for all purposes against you. The revised version/ terms shall be effective from the time that the Company posts the same on the Website. [In the event, that the User Agreement includes a substantial change, the Company will provide 30 days' prior notice of such substantial change by posting the same on the Website and also at the email address provided by the User to the Company. For the purposes of this User Agreement, 'substantial change' means a change to the terms of this User Agreement that reduces your rights or increases your responsibilities.]

By impliedly or expressly accepting this User Agreement, You also accept and agree to be bound by Patannapatola.com Rules and Policies for Sellers and Buyers as provided from time to time under policies on the website

Definitions
Payment on Billingshall mean a Transaction where the payment for the items purchased is paid through the Payment gateways
Cash /Payment on Delivery shall mean a Transaction where the payment for the items is collected from the buyer by the Logistics Partner at the time of delivering the goods. In this case, the Buyer shall only make payment in cash and no other mode of payment will be accepted. However, this facility is available only in limited cities in India and the Company in its sole discretion and without notice, reserves the right to add or withdraw the cities in which such option may be available. This facility shall not be available for Delivery of items outside India.
Delivery / Delivered means physical delivery of the items to the buyer (for which a Transaction Price has been paid by the buyer by Payment on Billing or the buyer has opted for Payment on Delivery, or such other mode of payment approved by the Company) by the seller through a reputed courier service or by the Logistics Partner at the address communicated by the buyer on the Website.
Dispatch/ Dispatched shall mean that the items (for which a Transaction Price has been paid by the buyer by Payment on Billing or the buyer has opted for Payment on Delivery, or such other mode of payment approved by the Company) have been dispatched by the seller through a reputed courier service or by the Logistics Partner at the address communicated by the buyer on the Website.
Dispatch Details means the true, accurate and valid data, information, details or documents as specified by the Company from time to time, which the seller/ Logistics Partner is obligated to provide to the Company [on the Website] as proof that the item has been Dispatched and/or Delivered, as the case maybe.
Information means and shall include any confidential and/or personally identifiable information or other information provided to the Company or other Users of the Website at the time of registration with the Website, buying or listing process or through any email feature and shall include without limitation your name, email address, billing/shipping address, phone number and banking / financial information.
Issuing Bank in respect of a buyer, means any bank that has issued a Valid Card (credit/ debit/ cash card) to the buyer or the branch of a bank which maintains a Valid Bank Account in the name of buyer; with which the buyer makes payment of the Transaction Price. [Currently, payment gateway Facility supports Credit card/Debit card/online bank transfers from the banks that are available while selecting the payment gateway Facility as the payment method. The Company may add or remove or suspend any one or more banks directly or through any payment gateway facilitators and such change shall come into effect upon the same being posted on the Website.]
Logistics Partner shall mean reputable logistics and courier company(s) appointed by the Company that will provide various services of collection and delivery of items, collection of the Transaction Price from the buyer in case of Payment on Delivery Transactions or such other services that the Company may require.
Transaction means every electronically generated valid purchase order placed by the Buyer for purchasing the items listed by the Seller on the Website.
Transaction Price means the price to be paid for the items to be purchased by the buyer for every Transaction and which price shall include, if applicable, the shipping charges, insurance charges and all other taxes, duties, costs, charges and expenses in respect thereof as charged by the seller.
Valid Card means any valid credit card/ valid debit card/ valid cash card or any other card of whatsoever nature issued by Visa or MasterCard and/or by any Issuing Bank or any institution designated to issue such cards and lawfully owned by the User of the card at the time of the Transaction as well as at the time of Refund, if any..
Valid Bank Account shall mean a valid and operational bank account in the name of the User of which the User is the rightful and legal owner having the ability to issue cheques/ demand drafts and make deposits, which in respect of the buyer shall be referred to as the Buyer Bank Account and in respect of the Seller be referred to as the Seller Bank Account. [Both the Buyer Bank Account and Seller Bank Account are required to be with a branch of a nationalized bank as per applicable Indian laws or other banks which are registered with or approved by Reserve Bank of India and such branch and/or account of the Buyer and Seller supports Reserve Bank of India's electronic / online banking system including, without limitation, National Electronic Funds Transfer (NEFT) and/or Real Time Gross Settlement (RTGS)]..
Payment gateway Facility means the automated electronic payment or collection and remittance facility provided by the Company to Buyers and Sellers to facilitate purchase and sale of items and making payments there for on the Website directly through banks or financial institution infrastructure or indirectly through payment gateway facility providers or through any such facility authorized by the Reserve Bank of India to provide enabling support facility for collection and remittance of payment. [Currently, Payment gateway Facility supports online bank transfers from the banks that are available while selecting the Payment gateway Facility as the payment method. The Company may add or remove or suspend any one or more banks directly or through any payment gateway facilitators and such change shall come into effect upon the same being posted on the Website.].
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Eligibility

This Website may only be used or accessed by such persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are 'incompetent to contract' within the meaning of the Indian Contract Act, 1872 including minors, persons of unsound mind, and undischarged insolvents are not eligible to use the Website. A minor is not allowed to access or register as a User or sell or purchase any items on the Website..
If you represent and are registering as a business entity, by accepting the User Agreement you represent that such entity has sufficient authority under applicable law to enter into the User Agreement and you are duly authorized by the business entity to accept this User Agreement and you have the authority to bind that business entity to this User Agreement.

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Registration and Communication

Registration: You are solely responsible for maintaining secrecy and confidentiality of your username and password. You hereby acknowledge and accept that the website will grant access to any person who has obtained your username and password in the same manner as it would have granted access to you and you are responsible for all activities conducted under your username and password. The Company, its employees or associates will not be responsible in any manner for losses occurring from such breach of secrecy of your username and password..
You agree that your sole purpose of registering or using the Website is to buy or sell unique Indian handicraft products including green-crafted and ethnic products or such products as may be specifically notified by the Company on the Website from time to time (that are permitted to be bought and sold under applicable law) and you shall not use this Website for any other purpose including for selling or buying products other than as mentioned above or products that are not allowed under applicable law to be sold or bought by you in any manner..
You agree to provide true, accurate and complete information while registering or for any other purpose when prompted to do so on the Website. You are prohibited from misrepresenting your identity and agree not to represent yourself as another User or login/ register using the identity of any other person. You are responsible to maintain and promptly update the information provided while registering or for any other purpose on the Website to ensure that the information provided by you is true, accurate, current and complete at all times. If you provide any information that is untrue, inaccurate, not current or incomplete or the Company has reasonable grounds to deduce that such information is untrue, inaccurate, not current or incomplete, or not in accordance with this User Agreement, the Company reserves the right to indefinitely suspend or terminate or block your use or access to the Website in any manner whatsoever..
Seller Registration: To be eligible to sell items on the Website, the User is required to separately register with the Payment gateway Facility at the Payment gateway Seller Registration page on the Website. The seller shall provide complete details of the Seller Bank Account as a part of the Payment gateway Seller Registration or at a later date in lieu of or in addition to the original Seller's Bank Account..
Buyer Registration: Other than being a User, there is no separate registration requirement for buyers. The Payment gateway Facility is available to Buyers who hold a Valid Card or Valid Bank Account..
Electronic Communication: You agree to keep yourself updated with all data, information and communication pertaining to you made available on the Website by the Company. You further agree that your use of the Website or provision of any data or information including any correspondence (by email or otherwise) to or by the Company is through electronic records and you consent to receive communication from the Company via electronic records which will be deemed adequate service of notice/ electronic record..

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User Account, Password, and Security:

You will receive a password and account designation upon completing the Website's registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify Patannapatola.com of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. Patannapatola.com cannot and will not be liable for any loss or damage arising from your failure to comply with this provision of the Terms.

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Privacy Policy:

The User hereby consents, and agrees that he has read and fully understands the Privacy Policy of the Website. The User further consents that the terms and contents of such Privacy Policy are acceptable to him. Limited User: Subject to compliance with the Terms, the Website grants you a personal, non-exclusive, limited privilege to access and use this Website and the Services provided thereon. The User agrees and undertakes not to reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website. Limited reproduction and copying of the content of the Website is permitted provided that Patannapatola.com name is stated as the source and prior written permission of Patannapatola.com is sought. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Website is not permitted.

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User Conduct and Rules:>

You agree and undertake to use the Website and the Service only to post and upload messages and material that are proper. By way of example, and not as a limitation, you agree and undertake that when using a Service, you will not:

(a) defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others;
(b) publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information;
(c) upload files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary consents;
(d) upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another's computer;
(e) conduct or forward surveys, contests, pyramid schemes or chain letters;
(f) download any file posted by another user of a Service that you know, or reasonably should know, cannot be legally distributed in such manner;
(g) falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;
(h) violate any code of conduct or other guidelines, which may be applicable for or to any particular Service;
(i) violate any applicable laws or regulations for the time being in force in or outside India; and
(j) violate any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere herein.

Currently the membership on the Website is free and the Company does not levy any charges/fees for browsing or buying on the Website. However, for the purposes of listing any item on the Website to be sold or availing other services provided by the Company through the Website such as packing, warehousing, courier etc., the Seller will be charged fees as provided in the Facility Charges Policy incorporated herein by reference. The Company reserves the right to introduce new services or modify the existing services provided on the Website. Additionally, the Company at its sole discretion may introduce fees for the new services provided or amend/ introduce fees for the existing services, as the case may be. Changes to the User Agreement or any of the rules and policies of the Company shall be posted on the Website and such changes shall automatically become effective immediately after they are posted on the Website. All fees/ charges shall be quoted in Indian Rupees and shall be payable to Kribha Handicrafts Private Limited within such time as specified in the invoice. You are responsible for paying all charges/ fees associated with the use of the Website and shall be liable to pay any and all applicable taxes, charges, cesses etc. which may be levied. In case of any non- payment, the Company reserves the right to issue a warning or temporarily/ indefinitely suspend or terminate your membership with the Website and disallow access to the Website. The Company also reserves the right to take any legal action against you in case of any non- payment of charges/fees to the Company.

If you purchase anything on the Website, you agree to also comply with the terms and conditions set out in the Policy for Buyers incorporated herein by reference.

If you propose to sell anything on the Website, you agree to also comply with the terms and conditions set out in the Policy for Sellers incorporated herein by reference.

The Company offers listing, packing, courier, warehousing, design and other value added services (Patannapatola.com Logistics) to the sellers and sellers who opt to avail any of the Patannapatola.com Logistics services agree to comply with the terms and conditions set out in Policy for Patannapatola.com Logistics incorporated herein by reference. The sellers will be charged for such services availed from Patannapatola.com Logistics in accordance with the Facility Charges Policy. You agree that the Company may appoint any third party service provider, including but not restricted to one or more of the Company's affiliate to provide backend operations and support as instructed by the Company from time to time including but not limited to collection, processing and remittance of the Transaction Price using the existing authorized banking infrastructure to provide enabling support facility for collection and remittance of payment including but not limited to the Logistics Partner.

The Company neither originates nor transmits any communication/ information on behalf of any User nor does it modify the contents of any communication transmitted. The Company has no control over third parties and contents generated by the Users on the Website.

Any information provided by you to the Company or submit on the Website or provide or display to other Users of the Website in the registration, buying or listing process, in the feedback area or through any e-mail communication is solely your responsibility and the Company or the Website merely is a platform where such information is distributed, published, displayed or used by Users. The Company or the Website is not liable for accuracy, appropriateness or legality of such information.


Membership Eligibility

Use of the Patannapatola.com Website is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use the Patannapatola.com Website. If you are a minor i.e. under the age of 18 years, you shall not register as a member of the Patannapatola.com and shall not transact or use Patannapatola.com website. As a minor if you wish to use or transact on Patannapatola.com, such use or transaction may be made by your legal guardian or parents who have registered as users of the Patannapatola.com. Patannapatola.com reserves the right to terminate your membership and refuse to provide you with access to the Patannapatola.com if it is brought to Patannapatola.com notice or if it is discovered that you are under the age of 18 years.


Your Account and Registration Obligations

If you use Patannapatola.com, you shall be responsible for maintaining the confidentiality of your User ID and Password and you shall be responsible for all activities that occur under your User ID and Password. You agree that if you provide any information that is untrue, inaccurate, not current or incomplete or Patannapatola.com has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the this Terms of Use, Patannapatola.com has the right to indefinitely suspend or terminate or block access of your membership with Patannapatola.com and refuse to provide you with access to the Website.


Communications When You use the Website or send emails or other data, information or communication to Patannapatola.com, You agree and understand that You are communicating with Patannapatola.com through electronic records and You consent to receive communications via electronic records from Patannapatola.com periodically and as and when required. Patannapatola.com may communicate with you by email or by such other mode of communication, electronic or otherwise.
Charges

Patannapatola.com does not charge any fee for browsing. However Patannapatola.com reserves the right to charge fee and change its policies from time to time. In particular, Patannapatola.com may at its sole discretion introduce new services and modify some or all of the existing services offered on the Patannapatola.com. In such an event Patannapatola.com reserves, without notice to you, the right to introduce fees for the new services offered or amend/introduce fees for existing services, as the case may be. Changes to the Fee and related policies shall automatically become effective immediately once implemented on Patannapatola.com. Unless otherwise stated, all fees shall be quoted in Indian Rupees. You shall be solely responsible for compliance of all applicable laws including those in India for making payments to Patannapatola.com.

User Obligation /Use of Patannapatola.com Website www.Patannapatola.com

You agree, undertake and confirm that your use of Patannapatola.com shall be strictly governed by the following binding principles:

1. You shall not host, display, upload, modify, publish, transmit, update or share any information:

(a) belongs to another person and to which You does not have any right to.
(b) is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully threatening or unlawfully harassing including but not limited to "indecent representation of women" within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986;
(c) Misleading in any way.
(d) is patently offensive to the online community, such as sexually explicit content, or content that promotes obscenity, pedophilia, racism, bigotry, hatred or physical harm of any kind against any group or individual;
(e) harasses or advocates harassment of another person;
(f) involves the transmission of "junk mail," "chain letters," or unsolicited mass mailing or "spamming";
(g) promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libellous;
(h) infringes upon or violates any third party's rights [(including, but not limited to, intellectual property rights, rights of privacy (including without limitation unauthorized disclosure of a person's name, email address, physical address or phone number) or rights of publicity];
(i) promotes an illegal or unauthorized copy of another person's copyrighted work (see "Copyright complaint" below for instructions on how to lodge a complaint about uploaded copyrighted material), such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files;
(j) contains restricted or password-only access pages, or hidden pages or images (those not linked to or from another accessible page);
(l) provides material that exploits people in a sexual, violent or otherwise inappropriate manner or solicits personal information from anyone;
(m) provides instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses;
(n) contains video, photographs, or images of another person age 18 or older without his or her express written consent and permission or those of any minor (regardless of whether you have consent from the minor or his or her legal guardian).
(o) tries to gain unauthorized access or exceeds the scope of authorized access (as defined herein and in other applicable Codes of Conduct or End User Access and License Agreements) to the Sites or to profiles, blogs, communities, account information, bulletins, friend request, or other areas of the Sites or solicits passwords or personal identifying information for commercial or unlawful purposes from other users;
(p) engages in commercial activities and/or sales without Patannapatola.com prior written consent such as contests, sweepstakes, barter, advertising and pyramid schemes, or the buying or selling of "virtual" items related to the Sites. Throughout this Terms of Use, Patannapatola.com "prior written consent" means a communication coming from Patannapatola.com Legal department, specifically in response to your request, and specifically addressing the activity or conduct for which you seek authorization;
(q) solicits gambling or engages in any gambling activity which Patannapatola.com, in its sole discretion, believes is or could be construed as being illegal;
(r) interferes with another user's use and enjoyment of the Patannapatola.com Website or any other individual's user and enjoyment of similar services;
(s) refers to any website or URL that, in the sole discretion of Patannapatola.com, contains material that is inappropriate for the Patannapatola.com Website or any other Website, contains content that would be prohibited or violates the letter or spirit of these Terms of Use.
(t) harm minors in any way;
(u) infringes any patent, trademark, copyright or other proprietary rights or third party's trade secrets or rights of publicity or privacy or shall not be fraudulent or involve the sale of counterfeit or stolen items;
(v) violates any law for the time being in force;
(w) deceives or misleads the addressee/ users about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
(x) impersonate another person;
(y) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; or contains any Trojan horses, worms, time bombs, cancelbots, easter eggs or other computer programming routines that may damage, detrimentally interfere with, diminish value of, surreptitiously intercept or expropriate any system, data or personal information;
(z) threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.
(aa) shall not be false, inaccurate or misleading;
(ab) shall not, directly or indirectly, offer, attempt to offer, trade or attempt to trade in any item, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation or guideline for the time being in force.
(ac) shall not create liability for us or cause us to lose (in whole or in part) the services of our ISPs or other suppliers;
1. You shall not use any "deep-link", "page-scrape", "robot", "spider" or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Website or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Website or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Website. Patannapatola.com reserves the right to bar any such activity.
2. You shall not attempt to gain unauthorized access to any portion or feature of Patannapatola.com website, or any other systems or networks connected to Patannapatola.com Website or to any Patannapatola.com server, computer, network, or to any of the services offered on or through Patannapatola.com Website, by hacking, password "mining" or any other illegitimate means.
3. You shall not probe, scan or test the vulnerability of Patannapatola.com website or any network connected to Patannapatola.com website nor breach the security or authentication measures on Patannapatola.com website or any network connected to Patannapatola.com Website. You may not reverse look-up, trace or seek to trace any information on any other user of or visitor to Patannapatola.com Website, or any other customer of Patannapatola.com, including any Patannapatola.com account not owned by you, to its source, or exploit Patannapatola.com Website or any service or information made available or offered by or through Patannapatola.com Website, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than your own information, as provided for by Patannapatola.com Website.
4. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of Patannapatola.com Website or Patannapatola.com systems or networks, or any systems or networks connected to the Patannapatola.com.
5. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Website or any transaction being conducted on the Website, or with any other person's use of the Website.
6. You may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal you send to Patannapatola.com on or through the Website or any service offered on or through the Website. You may not pretend that you are, or that you represent, someone else, or impersonate any other individual or entity.
7. You may not use the Website or any Content for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes the rights of Patannapatola.com or others.
8. Solely to enable Patannapatola.com to use the information you supply us with, so that we are not violating any rights you might have in Your Information, you agree to grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to exercise the copyright, publicity, database rights or any other rights you have in Your Information, in any media now known or not currently known, with respect to Your Information. Patannapatola.com will only use Your Information in accordance with the terms of use and Patannapatola.com Privacy Policy.
9. From time to time, you shall be responsible for providing information relating to the items or services proposed to be sold by you. In this connection, you undertake that all such information shall be accurate in all respects. You shall not exaggerate or over emphasize the attributes of such items or services so as to mislead other Users in any manner.
10. You shall not engage in advertising to, or solicitation of, other users of Patannapatola.com to buy or sell any products or services, including, but not limited to, products or services related being displayed on Patannapatola.com or related to Patannapatola.com. You may not transmit any chain letters or unsolicited commercial or junk email to other users via Patannapatola.com. It shall be a violation of these Terms of Use to use any information obtained from Patannapatola.com in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit, or sell to another person outside of the Patannapatola.com without Patannapatola.com prior explicit consent. In order to protect our users from such advertising or solicitation, Patannapatola.com reserves the right to restrict the number of messages or emails which a user may send to other users in any 24-hour period which Patannapatola.com deems appropriate in its sole discretion.12. You understand that Patannapatola.com has the right at all times to disclose any information (including the identity of the persons providing information or materials on the Patannapatola.com Website) as necessary to satisfy any law, regulation or valid governmental request. This may include, without limitation, disclosure of the information in connection with investigation of alleged illegal activity or solicitation of illegal activity or in response to a lawful court order or subpoena. In addition, we can (and you hereby expressly authorize us to) disclose any information about you to law enforcement or other government officials, as we, in our sole discretion, believe necessary or appropriate in connection with the investigation and/or resolution of possible crimes, especially those that may involve personal injury.
11. Patannapatola.com reserves the right, but has no obligation, to monitor the materials posted on Patannapatola.com website. Patannapatola.com shall have the right to remove or edit any Content that in its sole discretion violates, or is alleged to violate, any applicable law or either the spirit or letter of these Terms of Use. Notwithstanding this right of Patannapatola.com, YOU REMAIN SOLELY RESPONSIBLE FOR THE CONTENT OF THE MATERIALS YOU POST ON THE PATANNAPATOLA.COM WEBSITE AND IN YOUR PRIVATE MESSAGES. Please be advised that such Content posted does not necessarily reflect the views of Patannapatola.com. In no event shall Patannapatola.com assume or have any responsibility or liability for any Content posted or for any claims, damages or losses resulting from use of Content and/or appearance of Content on Patannapatola.com. You hereby represent and warrant that you have all necessary rights in and to all Content you provide and all information it contains and that such Content shall not infringe any proprietary or other rights of third parties or contain any libellous, tortious, or otherwise unlawful information.
12. Your correspondence or business dealings with, or participation in promotions of, advertisers found on or through Patannapatola.com, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertiser. Patannapatola.com shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on Patannapatola.com.
13. It is possible that other users (including unauthorized users or "hackers") may post or transmit offensive or obscene materials on Patannapatola.com and that you may be involuntarily exposed to such offensive and obscene materials. It also is possible for others to obtain personal information about you due to your use of Patannapatola.com, and that the recipient may use such information to harass or injure you. Patannapatola.com does not approve of such unauthorized uses but by using the Patannapatola.com Website you acknowledge and agree that Patannapatola.com is not responsible for the use of any personal information that you publicly disclose or share with others on Patannapatola.com. Please carefully select the type of information that you publicly disclose or share with others on Patannapatola.com.
14. www.Patannapatola.com shall have all the rights to take necessary action and claim damages that may occur due to your involvement/participation in any way on your own or through group/s of People, intentionally or unintentionally in DoS/DDoS (Distributed Denial of Services).


In case of any violation of the above provisions, the Company has the right to immediately terminate the access or usage rights of the user to the Website without any notice and any such violative information that is displayed or submitted on the Website can be removed immediately and completely.

You shall be responsible for keeping backup versions of the information and data provided by you. You hereby agree that you will not expect the Website to restore or keep back up of your information and data and not hold the Website or the Company accountable for any loss of data in any circumstances.

You shall not, either alone or in conjunction with other users, manipulate or attempt to manipulate the prices of any item being sold or purchased on the Website. You will also refrain from accessing information or databases in an unauthorized manner from the Website or servers where information or databases are kept.

You shall not attempt to or circumvent or manipulate any of the obligations conferred on you by this User Agreement. If such attempt is discovered, it will constitute sufficient ground for termination of access to the Website and also for taking appropriate legal action.

In case of any transaction or attempted transaction pertaining to any item listed on the Website which is violative of this User Agreement or applicable laws comes to your knowledge, you shall forthwith take all steps to inform the Company of such violation at customercare@Patannapatola.com.

If you choose to provide feedback on the Website which is visible to other users, you shall exercise due care while making comments and not make any comments that are not factual in nature and shall not post defamatory or illegal or offensive/ obscene contents.

You undertake not to disclose or distribute any other User's Information to a third party, or use the Information for any unauthorized purpose including for the purposes of marketing unless you have obtained the User's express consent to do so.

You shall not place any advertisements on the Website in any manner. Further, you shall not use the Website to promote your own or any other persons business or interests on the Website except for providing description on a listing for a specific item, unless permitted by the Company in writing.

You shall not attempt to 'double dip' during the course of a dispute by receiving or attempting to receive funds from the Company and/or its service providers and/or the buyer or seller as the case maybe.

Contents Posted on Site

All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork and computer code (collectively, "Content"), including but not limited to the design, structure, selection, coordination, expression, "look and feel" and arrangement of such Content, contained on the Patannapatola.com is owned, controlled or licensed by or to Patannapatola.com, and is protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.

Except as expressly provided in these Terms of Use, no part of the Patannapatola.com and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including "mirroring") to any other computer, server, website or other medium for publication or distribution or for any commercial enterprise, without Patannapatola.com express prior written consent.

You may use information on Patannapatola.com products and services purposely made available by Patannapatola.com for downloading from the Site, provided that you (1) not remove any proprietary notice language in all copies of such documents, (2) use such information only for your personal, non-commercial informational purpose and do not copy or post such information on any networked computer or broadcast it in any media, (3) make no modifications to any such information, and (4) not make any additional representations or warranties relating to such documents.

You shall be responsible for any notes, messages, e-mails, billboard postings, photos, drawings, profiles, opinions, ideas, images, videos, audio files or other materials or information posted or transmitted to the Sites (collectively, "Content"). Such Content will become the property of Patannapatola.com and you grant Patannapatola.com the worldwide, perpetual and transferable rights in such Content. Patannapatola.com shall be entitled to, consistent with our Privacy Policy, use the Content or any of its elements for any type of use forever, including but not limited to promotional and advertising purposes and in any media whether now known or hereafter devised, including the creation of derivative works that may include Content you provide. You agree that any Content you post may be used by Patannapatola.com, consistent with our Privacy Policy and Rules of Conduct on Site as mentioned herein, and you are not entitled to any payment or other compensation for such use.

Other Businesses

Patannapatola.com does not take responsibility or liability for the actions, products, content and services on Patannapatola.com website, which are linked to Affiliates and / or third party websites using Patannapatola.com APIs or otherwise. In addition, Patannapatola.com may provide links to the third party websites of affiliated companies and certain other businesses for which, Patannapatola.com assumes no responsibility for examining or evaluating the products and services offered by them, and Patannapatola.com does not warrant the offerings of, any of these businesses or individuals or the content of such third party website(s). Patannapatola.com does not in any way endorse any third party website(s) or content thereof

Links

Patannapatola.com welcomes links to this site. You may establish a hypertext link to Patannapatola.com website, provided that the link does not state or imply any sponsorship or endorsement of your site by Patannapatola.com. You must not use on your site or in any other manner any trademarks, service marks or any other materials appearing on the Patannapatola.com, including any logos or characters, without the express written consent of Patannapatola.com and the owner of the mark or materials. You must not frame or otherwise incorporate into another third party website or present in conjunction with or juxtaposed against such a website any of the content or other materials on the Patannapatola.com website without Patannapatola.com prior written consent.

Consent and Privacy Policy

By using the Website and/or by providing your information, you consent to the collection and use of such information disclosed by you on the Website on the Payment gateway Facility, by the Company. The personal information / data including but not limited to the Information provided by the You to the Website/ Payment gateway Facility during the course of a Transaction shall be treated as strictly confidential and retained in accordance with the Privacy Policy which is incorporated herein by reference and applicable laws and regulations including but not limited to Information Technology Act, 2000 and rules there under. The Company does not sell or rent or otherwise disclose your personal information to third parties for their marketing purposes without your explicit consent and the Company only uses your information in the manner described in the Privacy Policy. If you do not agree to your Information being transferred or used in this way please do not use the Website.
The Company views the protection of user's privacy as a very important community principle. The Company clearly understands that you and the personal information provided by you is one of the most important assets to the Company. The Company stores and processes the information provided by you in computers located in India that are protected by physical as well as reasonable technological security measures and procedures in compliance with the provisions of the Information Technology Act, 2000 and rules made thereunder.
We view protection of Your privacy as a very important principle. We understand clearly that you and Your Personal Information is one of our most important assets. We store and process Your Information on computers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with Information Technology Act 2000 and rules there under. Our current Privacy Policy is available at http://www.Patannapatola.com/privacypolicy. If you object to your Information being transferred or used in this way please do not use Patannapatola.com Website

MANDATORY DECLARATION – COMPUTERS 1. You hereby declare that you have provided all necessary Legal Details for the shipment of the product to the destination specified by you in the Order.
2. You further declare that the Product will be acquired for personal use of the Consignee and/or Buyer. The Product will not be sold, resold, bartered or in any way disposed for profit.
Services
Payment
While availing any of the payment method/s offered by us, we are not responsible or take no liability of whatsoever nature in respect of any loss or damage arising directly or indirectly to you out of the decline due to:

1. lack of authorization for any transaction/s, 2. or exceeding the preset limit mutually agreed by you and between your "Bank/s", 3. any payment issues arising out of the transaction, 4. or decline of transaction for any other reason/s. All payments made against the purchases/services on Patannapatola.com by you shall be compulsorily in Indian Rupees acceptable by the Union of India. Patannapatola.com does not accept any other form of currency with respect to the purchases.

Patannapatola.com will allow the user to BUY using the following forms of payments.

• Credit Cards ( VISA/Master)
• Maestro cards
• Internet Banking
• Enabled Debit Cards
• Cash Cards
• Any other mode of payment, as may be decided and made available on Patannapatola.com.
Please note that payment can be made only in India Rupees and all the above payment instruments must have been issued by entities operating in India and subject to Indian regulations.

Cash on Delivery as a mode of payment is available for purchasing on Patannapatola.com currently. Payment made by credit card or any other mode as mentioned above should be received by Patannapatola.com on time. If for any reason Patannapatola.com does not receive payment from the credit card issuer or any agent involved in any of the above payment modes, you agree that you shall pay all amounts due upon demand by Patannapatola.com.

Payments for the items on the Website, at the option of the relevant seller, can be made by way of (i) Payment on Billing which can be made through the Payment gateway Facility (ii) Payment on Delivery wherein payment shall be made only by cash on delivery, or such other method of payment as may be permitted by the Company on the Website in its sole discretion.

For the purposes of buying and/or selling any item listed on the Website, you agree and undertake not to make payments in any manner other than as provided, without the prior consent of the Company.

You acknowledge and accept that you have specifically authorized the Company to collect, process, facilitate and remit payments and/ or the Transaction Price by any of the prescribed methods of payment through Payment on Billing or Payment on Delivery to and from other Users in respect of Transactions.

In order to enable Users to carry out transactions on the Website, the Company will in addition to other methods of payment provide an electronic payment facility i.e. Payment gateway Facility by E-billing Solutions Private Limited on the Website. The Payment gateway Facility enables automated collection and remittance services using the facilities of various Indian banks, financial institutions, credit/ debit/ cash card brands, various third party service providers and/or payment card industry issuers and through such other infrastructure and facilities as may be authorized by the Reserve Bank of India for collection, refund and remittance, as the case may be. The Payment gateway Facility shall be availed in accordance with the terms of this User Agreement and the rules and policies prescribed hereunder.

The Company shall make reasonable efforts to ensure that requests for electronic debits and credits involving Issuing Bank are informed to the Nodal Bank (defined below) in a timely manner. However, a number of factors that are outside of the Company's control (including without limitation actions of Issuing Bank, Nodal Bank and the bank or credit / debit/ cash card and/or banks or financial institution infrastructure or indirectly through payment gateway facility providers or through any such facility authorized by the Reserve Bank of India to provide enabling support facility for collection and remittance of payment where the Transaction Price is remitted and/or refunded) may delay the time within which the Transaction Price are collected/ remitted by the Company through the Payment gateway Facility. The Company neither makes any representations nor makes any warranties regarding the amount of time needed to complete processing, including delays in the banking system and nor shall the Company be liable for any actual or consequential damages arising from any claim of delay.

The Company has appointed BANK OF INDIA , incorporated in 1994, having its registered office in Ahmedabad and Corporate Office, at Bombay Dyeing Mills Compound,Pandurang Budhkar Marg, Worli, Mumbai - 400 025 as the nodal bank. The Company reserves the right to, at its sole discretion, replace or remove any nodal bank (Nodal Bank) without providing any intimation.
Any claim for refund of any payment made to the Company, for any reason whatsoever, shall be to the account of the Seller and the Company shall not be responsible for the same including but not limited to service charges or any other fees/ charges.

You agree and accept that the Company is neither acting as trustee nor acting in a fiduciary capacity with respect to the Transaction or the Transaction Price, by providing the Payment gateway Facility or any other method of payment to its Users.

While availing any of the payment method/s offered at Patannapatola.com, Patannapatola.com will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to you due to:

1. Lack of authorization for any transaction/s, or
2. Exceeding the preset limit mutually agreed by you and between your "Bank/s", or
3. Any payment issues arising out of the transaction, or
4. Decline of transaction for any other reason/s.
All payments made against the purchases/services on Patannapatola.com by you shall be compulsorily in Indian Rupees acceptable by the Union of India. Patannapatola.com does not accept any other form of currency with respect to the purchases made on Patannapatola.com.

Intellectual Property Rights:

It is hereby specifically recorded that the content & design available on Patannapatola.com is the sole and exclusive property of Patannapatola.com or its Licensors and is protected by copyright and other intellectual property laws. Intellectual Property Rights for the purpose of this Agreement shall always mean and include copyrights whether registered or not, patents including rights of filing patents, trademarks, trade names, trade dresses, house marks, collective marks, associate marks and the right to register them, designs both industrial and layout, geographical indicators, moral rights, broadcasting rights, displaying rights, distribution rights, selling rights, abridged rights, translating rights, reproducing rights, performing rights, communicating rights, adapting rights, circulating rights, protected rights, joint rights, reciprocating rights, infringement rights. All those intellectual property rights arising as a result of domain names, internet or any other form of an electronic/technological law shall also vest in the domain of Patannapatola.com. The Parties hereto agree and confirm that no part of any intellectual property rights mentioned hereinabove is transferred in the name of User and any intellectual property rights arising as a result of these presents shall also be in the absolute ownership, possession and control of Patannapatola.com or its Licensors, as the case may be.

Without limiting the Disclaimer of Warranties and Limitation of Liability in this terms of use, (i) in no event shall our or our software licensors' total liability to you for all damages arising out of or related to your use or inability to use the Software and / or download manager or any other application exceed the amount of INR 20; and (ii) in no event shall our or our Digital Content providers' total liability to you for all damages arising from your use of the Service, the Digital Content, or information, materials or products included on or otherwise made available to you through the Service (excluding the Software), exceed the amount you paid to purchase, on the Service, the Digital Content related to your claim for damages

Breach
Without limiting other remedies, Patannapatola.com may limit your activity, immediately remove your information, warn other Users of your actions, immediately temporarily/indefinitely suspend or terminate or block your membership, and/or refuse to provide you with access to the Patannapatola.com website in the event, but not limited to:

1. If you breach the Terms of Use or Privacy Policy or other rules and policies, if any;
2. If Patannapatola.com is unable to verify or authenticate any information you provide; or
3. If it is believed that your actions may cause legal liability for you, other Users or Patannapatola.com. Patannapatola.com may at any time at its sole discretion reinstate suspended Users. A User that has been suspended or blocked may not register or attempt to register with Patannapatola.com or use Patannapatola.com Website in any manner whatsoever until such time that such User is reinstated by Patannapatola.com. Notwithstanding the foregoing, if you breach the Terms of Use or Privacy Policy or other ruler and policies, Patannapatola.com reserves the right to recover any amounts due and owing by you to Patannapatola.com and to take strict legal action including but not limited to a referral to the appropriate police or other authorities for initiating criminal or other proceedings against you.

Indemnity
You shall indemnify and hold harmless Patannapatola.com its owner, licensee, affiliates, subsidiaries, group companies (as applicable) and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys' fees, made by any third party or penalty imposed due to or arising out of your breach of this Terms of Use, privacy Policy and other Policies, or your violation of any law, rules or regulations or the rights of a third party.

Applicable Law
This Agreement shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be exclusively in Ahmedabad.

Jurisdictional Issues/Sale in India Only
Unless otherwise specified, the material on Patannapatola.com is presented solely for the purpose of sale in India.

Patannapatola.com makes no representation that materials in Patannapatola.com are appropriate or available for use in other locations/Countries other than India. Those who choose to access this site from other locations/Countries other than India do so on their own initiative and Patannapatola.com is not responsible for supply of goods/refund for the goods ordered from other locations/Countries other than India, compliance with local laws, if and to the extent local laws are applicable.

Trademark, Copyright and Restriction This site is controlled and operated by Patannapatola.com. All material on this site, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights that are owned and controlled by us or by other parties that have licensed their material to us. Material on Patannapatola.com web site owned, operated, licensed or controlled by us is solely for your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by e-mail or other electronic means and whether directly or indirectly and you must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other web site or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which you receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause.

Copyright complaint
We at Patannapatola.com respect the intellectual property of others. In case you feel that your work has been copied in a way that constitutes copyright infringement you can write to us at legal@Patannapatola.com.

Risk of loss
All items purchased from Patannapatola.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Product Description
Patannapatola.com tries to be as accurate as possible. However, Patannapatola.com does not warrant that product description or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Patannapatola.com itself is not as described, your sole remedy is to return it in unused condition.

Pricing/Typographical error
Pricing on the product is as it shows, however due to any technical issue, typographical error or product information received from our suppliers' prices of the product may vary. Patannapatola.com will try to be accurate, however if you come across any difference in pricing on the Patannapatola.com Website pre and post orders, we request you to contact us within 72 (Seventy Two) hours of placing your order. Patannapatola.com shall then refund the difference amount within 30 business days of intimation. The mode of refund will be the same as at the time of placing the order. Cash on Delivery order refunds will be done in form of voucher /coupon for instant or future shopping with validity of one month. If Patannapatola.com comes across any such difference in pricing, it has all the rights to rectify the same or cancel the order.

Pricing:
Prices for Products are described on our Website and are incorporated into these Terms by reference. All prices are in Indian rupees. Prices, Products and Services may change at Patannapatola.com discretion.

Seven (7) days refund policy Any product shipped by Patannapatola.com can be returned within Seven (7) days from receipt of the item(s), subject to conditions detailed hereafter. All payment made either through credit card /Cash on Delivery/Debit card/Internet banking refunds will be done in form of redeemable voucher /coupon for instant or future shopping with validity of one month upon satisfying below refund criteria

• Contact Customer Care via the Contact Us Page –customercare@patannapatola.com or call us on 0091-79-27522248 ( On Working days from 10 am to 6 pm India Time , Mon- Saturday, except holidays), within 7 days from the date of delivery.
Conditions for return:
• Any item returned showing signs of wear or tear, altered, resized (by anyone / entity other than the Company) or damaged in any other manner shall not be accepted for return.
• All requests for return of product have to be placed within Seven (7) days from the date of delivery. No return requests will be processed after Seven (7) days from receipt of item(s).
• To return an item, please email to customercare@Patannapatola.com and you will get instructions for return from us.
• The product to be returned has to be neatly packed in a box in which it came with to and from address clearly written on the box.
• All courier and shipping costs incurred for returns shall be borne by the Member.
Apart from condition reserved herein above, the following products shall not be eligible for 7 Day refund voucher viz:

• Any product that is returned without all original packaging, security tag & label and accessories, including the retail box and all other items originally included with the product at the time of delivery and must be returned in the same conditions as delivered by the Company.
• Any product that exhibits physical damage to the product;
• Any product without a valid, readable, untampered serial number, including but not limited to products with missing, damaged, altered, or otherwise unreadable serial number;
• Any product from which the UPC (Universal Product Code) has been removed from its original packaging.
Refunds:
You will receive a store redeemable voucher in your email within 14 days of receipt of return. Store voucher will be valid for one month. You can use this voucher to buy any of our products on our web store. The refund store voucher will be limited in value to the amount paid by you (any discount availed will not be included in the amount).
Disclaimer: "ANY DECISION ON 7 days redeemable voucher ON THE PRODUCT/S SOLD BY www.Patannapatola.com is at the sole discretion of www.Patannapatola.com and decision
www.Patannapatola.com shall be final and binding.
www.Patannapatola.com
reserves the right to withdraw from 7 days refund policy at any time without giving any intimation of whatsoever nature."

Cancellation of order
www.Patannapatola.com reserves the right to cancel any order without any explanation for doing so, under situation where www.Patannapatola.com is not able to meet the requirement of the order placed or order so placed/cancelled does not comply with the Patannapatola.com policy or for any other reason. However, Patannapatola.com will ensure that any communication of cancellation of an order, so cancelled, is intimated within appropriate time to the concerned person and any applicable refund will be made in reasonable time.

For outright cancellations by you:
If you cancel your order before your product has shipped, we will refund the entire amount as per refund policy in terms of estore voucher for instant/future shopping within one month from date of cancellation

If the cancellation is after your product has shipped, you can do one of the following:
1. If your product has shipped but has not yet been delivered, contact Customer Support and inform them of the same.

2. If you received the product, it will be eligible for refund voucher for instant/future shopping within one month from date of cancellation, only in cases where there are defects found with the product. Please refer to the 7 days refund policy (redeemable voucher only) above.

3. For any C-O-D order above Rs.3500=00 you will get a call from our back office for confirmation , in case of no response we will send email within 24 hours which needs to be confirmed before effecting the shipment or else order will be treated as cancelled.

Note: All products are Insured against theft and damages incurred during transit. If you receive a package that is open or looks to have been tampered with, do not accept it. Contact at customercare@Patannapatola.com or our help line on 0091-79-27522248 or our contact us, and we will have the issue quickly resolved.
Termination:
a) Patannapatola.com may suspend or terminate your use of the Website or any Service if it believes, in its sole and absolute discretion that you have breached a term of these Terms.
b) These Terms will survive indefinitely unless and until Patannapatola.com chooses to terminate them.
c) If you or Patannapatola.com terminates your use of the Website or any Service, Patannapatola.com may delete any content or other materials relating to your use of the Service and Patannapatola.com will have no liability to you or any third party for doing so.
d) You shall be liable to pay for any Service or Product that you have already ordered till the time of termination by either party whatsoever.
Limitation of Liability IN NO EVENT SHALL PATANNAPATOLA.COM BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND IN CONNECTION WITH THIS AGREEMENT, EVEN IF PATANNAPATOLA.COM HAS BEEN INFORMED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES.

In no event shall the Company or its suppliers, affiliates and service providers be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising (in any manner whatsoever, including but not limited to negligence) out of or in connection with the Website, the Payment gateway Facility, services provided by the Logistics Partner or any other services or this User Agreement.

The Company liability in any circumstance is limited to the amount of charges/ fees, if any, paid by you to the Company. The Company, its associates, affiliates and service providers and technology partners make no representations or warranties about the accuracy, reliability, completeness, and/or timeliness of any content, information, software, text, graphics, links or communications provided on or through the use of the Website or that the operation of the Website or the Logistics Partner or Payment gateway Facility will be error free and/or uninterrupted. The Company provides no guarantee to its Users in respect of the products sold on the Website. Consequently, the Company assumes no liability whatsoever for any monetary or other damage suffered by you on account of:

• The delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Website or Payment gateway Facility.
• Any delay, failure, interruption or errors in the operation of the Website or the Logistics Partner or Payment gateway Facility.
User Warranty and Representation:
The user guarantees, warrants, and certifies that you are the owner of the content which you submit or otherwise authorized to use the content and that the content does not infringe upon the property rights, intellectual property rights or other rights of others. You further warrant that to your knowledge, no action, suit, proceeding, or investigation has been instituted or threatened relating to any content, including trademark, trade name service mark, and copyright formerly or currently used by you in connection with the Services rendered by Patannapatola.com.

Exactness Not Guaranteed:
Patannapatola.com hereby disclaims any guarantees of exactness as to the finish and appearance of the final customized product ("Product") as ordered by the user. The quality of any products, Services, information, or other material purchased or obtained by you through the Website may not meet your expectations. Alterations to certain aspects of your custom product order such as the merchandise brand, size, color, print process used, print size, print color etc., may be required due to limitations caused by available product, available production materials, production equipment capabilities, as well as limitations caused by the quality or type of your submitted design. In this instance, you agree that Patannapatola.com will send an approval request via the email address which you submitted when placing your order. If you do not agree with the requested change you retain the right to reject the requested production change by replying to it within 7 days of it being sent to you. Patannapatola.com may re-request that you accept a production alteration one additional time if an alternative method to produce your merchandise is available. If you reject this second request your order will be cancelled and you will be fully refunded via your initial method of payment.

Intellectual Property Rights:
This Website is controlled and operated by us. All material on this Website, including images, illustrations, write ups, audio clips, video clips, designs, etc., are protected by copyrights, trademarks, designs, and other intellectual property rights either owned by us or by other parties that have licensed their material to us. All material on the Website owned, operated, licensed or controlled by us is solely for your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by e-mail or other electronic means and whether directly or indirectly and you must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials or use of the materials in any manner and for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights in such material, and is prohibited.
b) Notwithstanding the foregoing, it is expressly clarified that you will retain ownership and shall solely be responsible for any content that you provide or upload when using any Service, including any text, data, information, images, photographs, music, sound, video or any other material which you may upload, transmit or store when making use of our various Service. However, with regard to the product customization Service (as against other Services like blogs and forums) you expressly agree that by uploading and posting content on to the Website for public viewing and reproduction/use of your content by third party users, you accept the User License Agreement whereby you grant a non-exclusive license for the use of the same.
c) However, no royalty will be owed or paid on the sale of any product containing any material/content which is in violation of any of the provisions of these Terms, including but not limited to no royalty on any images that contain objectionable content or are posted in violation of the intellectual property, privacy or celebrity rights of any person or entity.

Links To Third Party Sites:
The Website may contain links to other websites ("Linked Sites").The Linked Sites are not under the control of Patannapatola.com and Patannapatola.com is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Patannapatola.com is not responsible for any form of transmission, whatsoever, received by you from any Linked Site. Patannapatola.com is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Patannapatola.com or the Website of the Linked Sites or any association with its operators or owners including the legal heirs or assigns thereof. The Users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.

Disclaimer Of Warranties:
Patannapatola.com has endeavored to ensure that all the information on the Website is correct, but Patannapatola.com neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, Product or Service. In no event shall Patannapatola.com be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from: (a) the use or the inability to use the Services; (b) unauthorized access to or alteration of the user's transmissions or data; (c) any other matter relating to the Services; including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Website or Service. Neither shall Patannapatola.com be responsible for the delay or inability to use the Website or related services, the provision of or failure to provide Services, or for any information, software, products, services and related graphics obtained or downloaded through the Website, or otherwise arising out of the use of the Website, whether based on contract, tort, negligence, strict liability or otherwise. Further, Patannapatola.com shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the Website that may occur due to technical reasons or for any reason beyond Patannapatola.com control. The User understands and agrees that any material and/or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.

Indemnification: You agree to indemnify, defend and hold harmless Patannapatola.com from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by Patannapatola.com that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these Terms.

Shipping:
Title and risk of loss for all Products ordered by you shall pass on to you upon Patannapatola.com shipment to the shipping carrier

Sizing:
The fit of our clothing depends on the cut, fabric and style of each garment. Some garments are designed to have a looser, relaxed fit and some garments are styled to be more fitted. Please review our sizing guide to select the size best suited to you

Product properties and wash care:
All Products are handcrafted using the finest natural fibres. The subtle variations in colour, texture and finish are intrinsic to hand made products. Our products involve crafts-based traditions of hand spinning, dying, weaving, wood block printing and embroidery. We use both vegetable dyes and commercial dyes with the goal of minimizing our impact on the environment while striving for the best colour properties. An irregular weave or print is not a defect - handloom by definition means uncertainty when it comes to uniformity. Please note that all our garments and Home furnishing are Dry clean only.

Colours: We have done our best to display as accurately as possible the colours of the products shown on this Web site. However, because the colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will be accurate.

Reds and blues tend to run. Please always wash like colours together and dry inside out in the shade. Silks must only be dry cleaned.
customercare@Patannapatola.com.

Governing Law:
These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Mumbai.

Headings:
The headings and subheadings herein are included for convenience and identification only and are not intended to describe, interpret, define or limit the scope, extent or intent of the Terms or the right to use the Website by you contained herein or any other section or pages of the Website or any Linked Sites in any manner whatsoever.

Interpretation of Number And Genders:
The Terms herein shall apply equally to both the singular and plural form of the terms defined. Whenever the context may require, any pronoun shall include the corresponding masculine and feminine. The words "include", "includes" and "including" shall be deemed to be followed by the phrase "without limitation". Unless the context otherwise requires, the terms "herein", "hereof", "hereto", "hereunder" and words of similar import refer to the Terms as a whole.
Severability:
If any provision of the Terms is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of these Terms shall continue to be in full force and effect.

Report Abuse:
As per these Terms, users are solely responsible for every material or content uploaded on to the Website. Patannapatola.com does not review the contents in any way before they appear on the Website. Patannapatola.com does not verify, endorse or otherwise vouch for the contents of any user or any content generally posted or uploaded on to the Website. Users can be held legally liable for their contents and may be held legally accountable if their contents or material include, for example, defamatory comments or material protected by copyright, trademark, etc. If you come across any abuse or violation of these Terms, please report to customercare@Patannapatola.com.

Disclaimers
The Website is only a platform where users may meet and interact with one another for their transactions. The Website or the Company is not and cannot be a party to or control in any manner any transaction between two users of the Website.

All commercial / contractual terms are offered by and agreed to between buyers and sellers alone as per principal to principal bipartite contractual obligations. The commercial / contractual terms include without limitation price, shipping costs, payment methods, payment terms, date, period and mode of delivery, warranties related to items listed for sale. The Company does not have any control and neither does it determine or advise or in any way involves itself in the offering or acceptance of such commercial / contractual terms between buyers and sellers. Further, you understand that a listing may end if another User buys the item, or the User who made the listing chooses to end the same or if the listing expires after a stipulated period of time.

The Company is neither involved in the buying and selling of items on the Website nor liable or responsible for any non- performance or breach of any contract entered into between the Users (i.e. buyer and seller) including but not limited to non-Delivery or non-receipt, non-payment, damage, breach of representations and warranties provided by the seller or any fraud as regards the items listed on the Website. The Users acknowledge that the Company will not be liable for any damages, interests or claims etc. resulting from not processing or any delay in processing a Transaction/ Transaction Price which is beyond the control of the Company. The Company shall not and is not required to mediate or resolve any dispute or disagreement between users.

The Company does not make any representation or warranty as to the attributes (such as quality, worth, marketability, merchantability, usefulness) of the items proposed to be sold or offered to be sold or purchased on the Website. In particular, the Company does not implicitly or explicitly support or endorse the sale or purchase of any items on the Website. The Company shall not be liable for any errors or omissions, whether on behalf of itself or third parties.

The Company does not make any representation or warranty as to the attributes (such as legal title, creditworthiness, identity etc.) of any of its users. You are advised use your best judgment and independently verify the bona fides of any particular User that you choose to deal with on the Website.

The Website is only a venue through which Users can reach a larger base to buy and sell unique Indian products. The Company is only providing a platform in form of the Website for communication and a hosting service for information and it is agreed that the contract for sale of any of the items shall be a strictly bipartite contract between the seller and the buyer. At no time shall any right, title or interest over the items vest with the Company nor shall the Company have any obligations or liabilities in respect of such contract. The Company is not responsible for unsatisfactory or delayed performance of sellers or damages or delays as a result of items being out of stock, back ordered or otherwise unavailable. All items offered by sellers are only for a restricted time and only for the available supply as offered by sellers.

The Company and its suppliers, affiliates and service providers make available the Website and services including the Patannapatola.com Logistics, Payment gateway facility for electronic payment on an "as is" basis and without any warranty or condition, express, implied or statutory and specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. The Company specifically disclaims any such warranty. You expressly agree that the use of the Website and the Payment gateway electronic payment facility is at your own risk.

You release and indemnify the Company and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions of the users of the Website and specifically waive any claims that you may have in this behalf under any applicable law. The Company cannot control the information provided by other Users, which is made available on the Website notwithstanding the Company's reasonable efforts in that behalf. You may find other User's information to be offensive, harmful, inaccurate, or deceptive. Please use caution and practice safe trading when using the Website. Please note that there may be risks in dealing with foreign nationals, underage persons or people acting under false pretence.

Disclaimer Of Warranties And Liability
This website, all the materials and products (including but not limited to software) and services, included on or otherwise made available to you through this site are provided on Patannapatola.com on "as is" and "as available" basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the forgoing paragraph, Patannapatola.com does not warrant that:

• This website will be constantly available, or available at all; or
• The information on this website is complete, true, accurate or non-misleading.
Patannapatola.com will not be liable to you in any way or in relation to the contents of, or use of, or otherwise in connection with, Patannapatola.com website.

Patannapatola.com does not warrant that this site; information, content, materials, product (including software) or services included on or otherwise made available to you through Patannapatola.com website; their servers; or electronic communication sent from Patannapatola.com are free of viruses or other harmful components.

Nothing on Patannapatola.com constitutes, or is meant to constitute, advice of any kind.

All the products sold on Patannapatola.com are governed by different state laws and if Patannapatola.com is unable to deliver such products due to implications of different state laws, Patannapatola.com will return or will give credit for the amount received by Patannapatola.com from the sale of such product that could not be delivered to you.

You will be required to enter a valid phone number while placing an order on Patannapatola.com. By registering your phone number with us, you consent to be contacted by Patannapatola.com via phone calls and / or SMS notifications, in case of any order or shipment or delivery related updates. Patannapatola.com will not use your personal information to initiate any promotional phone calls or SMS'.

Breach
Without limiting other remedies that the Company may pursue, the Company may at its sole discretion take such action as it deems fit including but not limited to cancellation of the Transaction or payments made, limit your activity, immediately remove your information or listings, or end your listing, warn other Users of your actions, forthwith temporarily/indefinitely suspend or terminate or block your membership, and/or refuse to provide you with access to the Website or initiate any legal action it may deem fit, particularly in the event:

• You breach any of the provisions of this User Agreement including any of the rules and policies, documents, terms and conditions made thereunder which are incorporated therein by reference; • Any misuse of the Payment gateway Facility
• The Company is unable to verify or authenticate any information provided by you;
• The Company believes that your actions may cause legal liability to the Company, other Users or yourself.
No actions, omissions or decisions taken by the Company shall waive any rights or claims that the Company may have against the User.

Any User that may have been suspended or blocked may not register or attempt to register with the Website or use the Website in any manner whatsoever until such time that such User is reinstated by the Company. Notwithstanding the above, if you breach the User Agreement or the rules and policies and other documents incorporated therein by reference, the Company reserves the right to recover any amounts due and owed by you to the Company and to take strict legal action including but not limited to referral to the appropriate police or other authorities for initiating criminal or other proceedings against me.

Grievance Redressal Mechanism

In case of any grievance, objection or complaint on your part with respect to the Website, other Users, Payment gateway Facility or the Company, including any complaints or enquiry about suspension, termination or blocking of your membership or right to use the Website, you should promptly raise such grievance or complaint with the designated Grievance Officer at customercare@Patannapatola.com and provide him with all necessary information and/or documents to enable the Company/ Grievance Officer to resolve the issue.

The name and contact details of the Grievance Officer is published on the Website as required under the provisions of the Information Technology Act, 2000 and the rules made thereunder.,

General
None of the provisions of this User Agreement shall be deemed to constitute a partnership or agency between you and the Company and you shall have no authority to bind the Company in any manner whatsoever.

Except as explicitly stated otherwise, any notices directed to the Company shall be given by email to customercare@Patannapatola.com and any notices to you by the Company shall be provided to the email address provided by you during the registration process. Notice shall be deemed given 24 hours after email is sent, unless the sending party is notified that the email address is invalid. Alternatively, we may give you notice by registered mail, postage prepaid and return receipt requested, to the address provided to us during the registration process. In such case, notice shall be deemed given 3 days after the date of mailing.

If any clause of this User Agreement or the application thereof to any User or circumstance shall be deemed invalid, void or for any reason unenforceable to any extent, the remainder of this User Agreement and the application of such unenforceable provision to Users or circumstances other than those as to which it is held invalid or unenforceable shall not be affected thereby, and each provision of this User Agreement shall be valid and enforceable to the fullest extent permitted by law.

This User Agreement together with the rules and policies incorporated herein by reference constitutes the entire understanding and agreement between You and the Company with respect to the subject matter herein.

The Company at its sole discretion shall be entitled to assign or transfer its rights and obligations under this User Agreement hereunder to any other person without your prior consent provided that the Company assigns this User Agreement on the same terms or such terms that are no less favourable to you.

All remedies of the Company under this User Agreement whether provided herein or conferred by statute, civil law, common law, custom or trade usage, are cumulative and not alternative and may be enforced successively or concurrently.

ARBITRATION
If any dispute arises between you and the Company during your use of the Website or the Payment gateway Facility or Patannapatola.com Services or any service incidental to the Website or thereafter, in connection with the validity, interpretation, implementation or alleged breach of any provision of the User Agreement and/or Payment gateway Agreement, or the rules, policies and documents incorporated therein by reference, the dispute shall be referred to a sole arbitrator who shall be an independent and neutral third party identified by the Company whose decision shall be final. The place of arbitration shall be Ahmedabad. The Arbitration & Conciliation Act, 1996, shall govern the arbitration proceedings. The arbitration proceedings shall be in the English language.

GOVERNING LAW
This User Agreement and all rules, policies and documents incorporated by reference shall be governed and construed in accordance with the laws of India and the Courts in Ahmedabad shall have exclusive jurisdiction.

This document is an electronic record in terms of Information Technology Act, 2000 and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

Our Contact,
Please send any questions or comments (including all inquiries unrelated to copyright infringement) regarding this Site to customercare@Patannapatola.com

Patannapatola.com, C/o Xquizite handicraft
10,New Vidya vihar Society,
Ramji Mandir Road, Ranip,
Ahmedabad ( India)-382480
Gujarat, India
Phone no. – 079-27522248 website: www.patannapatola.com